Privacy Policy

SUO TECH INC. (“WILDEBLOOM,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit https://www.wildebloom.io and use our related services (the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services and do not submit any personal information.

1. Scope of This Policy

This Privacy Policy applies only to information collected via https://www.wildebloom.io. If you access our site through other platforms or links, please note that those third‑party websites and services are governed by their own privacy policies. We are not responsible for the privacy practices of those sites.

2. Eligibility and Age Restriction

Our Services are intended for use by individuals who have reached the age of majority in their jurisdiction. We do not knowingly collect or solicit personal information from individuals under 18 (or under 13 in the U.S., or under 16 in the EU). If you are a minor, please do not send us your personal information. If you believe we have collected data from a child, please contact us immediately.

3. Information We Collect

3.1 Information You Provide

  • Name, email address, and password
  • Profile photo (if applicable)
  • Payment and billing information (for purchases)
  • Content you create or upload using our Services
  • Messages, support inquiries, and survey responses
  • Country or location (if required for specific features)

3.2 Information We Automatically Collect

  • IP address, browser type, device identifiers
  • Operating system and hardware settings
  • Usage data (e.g., pages visited, time spent, clicks)
  • Referrer URLs, error reports, and crash logs
  • Cookies and similar tracking technologies

3.3 Information from Third Parties

If you connect your WILDEBLOOM account to third‑party platforms (e.g., Google, Stripe), we may receive information as permitted by those platforms’ policies. We may also collect non‑personal information such as language, occupation, postal code, or time zone, which does not identify you individually. If we combine this with personal information, it will be treated as personal data.

4. How We Use Your Information

  • Provide, operate, and improve the Services
  • Facilitate purchases, downloads, and deliveries
  • Respond to inquiries and support requests
  • Personalize and enhance your experience
  • Send updates, offers, and promotional messages
  • Analyze performance and user behavior
  • Maintain security and enforce our Terms of Use

5. Cookies and Tracking Technologies

We use cookies and similar technologies to store preferences, track usage patterns, analyze performance, and enhance user experience. We may use third‑party analytics and support tools to gather and analyze this data. You can disable cookies in your browser settings, but doing so may impact certain site functions. Collected information may include:

  • IP addresses
  • Search terms
  • Browser language and type
  • Referring and exit pages
  • Device and operating system details
  • Crash logs and error reports
  • Time and date stamps

This data is used in aggregate to understand user behavior and improve services. Device‑level data may be treated as personal data depending on local regulations.

6. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

  • Employees and authorized contractors
  • Trusted third‑party service providers (e.g., hosting, analytics, payments)
  • Legal authorities when required by law or to protect rights and safety
  • Affiliates or subsidiaries, under strict privacy compliance
  • Parties in connection with a business transfer (e.g., merger or acquisition)

7. Data Security

We implement administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure. We encourage you to use strong passwords and protect your devices to help keep your information safe.

8. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Account & Data Deletion

You may request the deletion of your account and associated data at any time by contacting support@wildebloom.io. Once confirmed, deletion is immediate and irreversible. No fees apply.

10. International Users

If you are accessing our Services from outside the United States, please be aware that your data may be transferred to, stored, and processed in the U.S., where privacy laws may differ from those in your country.

11. Third‑Party Links & Social Media

This Privacy Policy applies only to data collected via https://www.wildebloom.io. We are not responsible for the privacy practices of any third‑party websites or platforms that may link to or from our site.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of the Services after updates means you accept the revised policy.

Contact

If you have any questions about this Privacy Policy, please contact us at support@wildebloom.io.